Signature Services

Create Your Bespoke Package

Understanding the workings of a successful Aesthetic Practice and the day-to-day issues facing Aesthetic Professionals takes years to master. Over thirteen years of working with high-end, luxury Aesthetic Practices and individuals has given The Aesthetic Consultant® a unique insight into this highly-competitive world.  Choose from a curated range of services and solutions aimed aesthetic professionals to help facilitate change, achieve your vision and optimise performance and productivity.  Scroll down to read more about each service available. Your package will be created based on your requirements & can be adjusted to meet your needs.

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Equipment Selection

Develop Your Business By Investing In The Right Devices

Success isn't static. We need to look towards the future in today’s rapidly evolving Aesthetics sector, making insightful decisions to drive business forwards, to stay one step ahead of your competition and to keep patients happy. The Aesthetic Consultant® is on hand to help identify the best, most efficacious and advanced aesthetic medical devices, skincare and injectable products for you that will increase revenue, expand your treatment portfolio and bring in new patients.

After a comprehensive consultation to discuss budget, requirements and patient demographic, you will be sent a shortlist of devices with a strong scientific and commercial track record. All clinical papers, technical specifications and consumables costs will be provided for you to read through and any conversations with sales reps will be done on your behalf, protecting you from unwanted sales calls. Once you have shortlisted and trialled your devices you will receive negotiated preferential rates, better package deals and even more competitive finance options by working with The Aesthetic Consultant®.  Investing in The Equipment Selection Package will save you thousands of pounds, streamline the whole experience and prevent any expensive mistakes. 

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Treatment Menu Design

Create High Value Packages & Signature Treatments

Create a name for yourself by revamping and relaunching your clinic Treatment Menu.  Add Signature Treatments exclusive to you that increase sales and get you noticed.  The Aesthetic Consultant® identifies your key areas of expertise then creates one or more Signature Treatments that patients will love and journalists will write about. Your Treatment Menu is also overhauled and  new and exciting packages are developed that generate more sales and improve clinical outcomes. New skincare packages are designed and subscription services created. The result is an engaging, exciting menu of treatments designed to bring in more revenue without further investment.
This is an effective 4-6 week process carried out remotely than can help you provide new and exciting treatments without having to invest in more products or technologies.

 

Signature Services

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Sales Training For Aesthetic Clinics

Dramatically Increase Sales & Grow Your Business

With over 25 years selling experience The Aesthetic Consultant® has the expertise & knowledge to take your business to the next level and turn a successful clinic into a super-clinic with the 'No Sell' Sales techniques training course. 

You will be taken through a natural sales journey that focuses on a consultative selling style. You'll learn the importance of building rapport and why the right questioning techniques allow you to tailor your solutions to better meet the needs of your customers.   Learn to recognise buying signals, how to handle genuine and false objections, the importance of hot buttons and how to move the sales journey forward to the natural conclusion of a sale.  


After a full consultation to understand your specific needs, a bespoke sales training package is created to transform how you & your team talk about and sell treatments in a way that significantly increases the average sales value yet maintains ethical boundaries. You and your team will receive a pre-training questionnaire to assess where you're at before your in-person (or zoom) training takes place.  All sales techniques feel natural and subtle with no hard-sell.  Whether your team are therapists, medical practitioners or front of house, they will all come away with a new set of skills they feel comfortable using. 

Supporting course materials will be provided after the training so you and your team can really absorb the information.  



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The VIP Patient Experience

Create A Luxury Patient Journey

What should separate you from all the other clinics at the top-level of Aesthetics is not just reputation or experience, but the 'patient journey'. It starts from the moment the patient researches you and your clinic, continues as they ring to book a consultation, develops further during their visit and remains in place long after they have left post-treatment.  You should always be striving to provide the highest possible level of service so patients feel valued and loyal to you and your clinic. Every patient should be treated like a  VIP and The Aesthetic Consultant® will show you how introducing certain procedures and protocols throughout the patient journey will not only make each patient feel like a 'million dollars', but will increase patient retention, their average spend and future referrals.  
This package includes Mystery Shopping, a comprehensive audit of the patient journey and a plan of action to allow you to set in motion the ultimate in luxury clinic experiences.

 

Signature Services

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Key Opinion Leader & Speaker Mentorship

Become An Industry Name

Becoming a Key Opinion Leader or Speaker isn't just a matter of experience, knowledge or success. You can have all the knowledge and scientific data to hand but if you cannot get the information across to others in an easily-understandable, entertaining way then you will never be called upon to present. You need charisma, a unique presenting style, the ability to hold the attention of a room and self-confidence. The Aesthetic Consultant® is on hand to coach you, build your confidence and help you create a compelling presentation that engages your audience.  This training package includes face-to-face and zoom coaching so you develop confidence, charisma and stage presence when public speaking. You can also request presentation creation and templates to help you with your presentations.  
Once you have refined your natural speaking style, The Aesthetic Consultant® can use Industry contacts to get you the best KOL opportunities that reflect your specific areas of expertise. One-To-One coaching in person or via Zoom (for U.K and International clients) is available and all packages are tailored to suit your experience and needs.

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Events To Grow Your Aesthetic Business

Whether you are preparing to launch a new device or product into the aesthetic market or want to raise the profile of your brand,  The Aesthetic Consultant® is here to help you plan & execute things successfully.

Perhaps you want to host a workshop or masterclass followed by a private dining experience, or a drinks reception for new & existing clients?  You may want to create buzz around a new product or device with a head-turning party or launch that generates PR and can be used to generate sales.  Maybe you own a clinic and want an open house clinic event  to promote and sell treatments? Whatever the size of your event, The Aesthetic Consultant® will assist with all stages of planning, from brainstorming your theme to source appropriate venues, providing catering options & developing an effective running order. This frees up time for you and your staff to do your day job whilst The Aesthetic Consultant® ensures each event runs smoothly, focuses on the right demographic, is well-attended and increases revenue for your business.


We have access to reduced rates for venue hire, catering and more so you can be confident you are getting the very best for your budget.  With over 13 years of events experience & multiple device and clinic launches executed, you are in safe hands. Visit the Event Management page for more information. A curated guest list of leading industry names is also available as an additional extra. 

 

Signature Services

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The Retainer Package

Advice & Guidance As & When You Need It

Sometimes you need independence advice and guidance on 'what's out there' in Aesthetics.  What should you be investing in? What are the key areas of growth? What expos should you attend? How do you find and retain good staff? What packages should you offer? Who is the best PR Company for your needs? How do you get featured in an Industry Magazine? How can you negotiate the best price for a new device? What finance options are available?  The Aesthetic Consultant® offers an affordable monthly Retainer Package whereby you can access this and more simply picking up the phone or sending an email.  Save yourself from making very costly mistakes by benefitting from years of Industry Experience and pay for as little as one month at a time. This is the perfect 'insurance policy' for you and your business.

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Services For Aesthetic Businesses

Do you want to host business or training workshops for your existing customer base but are too busy to do it properly? Do you want to provide specialist  business support webinars for your customers? Do you have an exciting new product or device ready to launch and need a head-turning event with a guest list of top aesthetic practitioners? Are you hoping to develop your brand from beauty into medical aesthetics and need help finding the right KOLs? Perhaps you are an established Brand but need articles ghost-writing for your website, brochures, PR or eShots?  When you suddenly find yourself short of time, staff or contacts then consider the Corporate Services Package. This is a pay-as-you-go service and is bespoke for your industry needs. Whatever your requirements, The Aesthetic Consultant® can help.

Get in touch to discuss your company requirements and visit The Corporate Services Page for further information. 

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PR Package

Unique PR Solutions Designed For Aesthetics

Sign up with sister company Red Robin Executive Communications  for a unique PR solution. 


Built on a strong foundation of business and sales, Red Robin Comms came into being after countless consultancy clients and Industry contacts struggled to find a PR Agency that ticked all the boxes when it came to getting the right mix of trade and consumer coverage without recycling the same old ideas.  There was an urgent need to provide an experienced, effective PR service that could pull from various industry experts in their field by selecting the most engaging writers, creative designers and efficient PR consultants to provide a bespoke PR solution for clients 'off-label'. 


Red Robin Comms has worked with PR Agencies and professionals on Press Launches, Influencer Events, trade and consumer campaigns and worked in partnership with practitioners at all stages of their professional career.  Red Robin founder Vanessa Bird  (The Aesthetic Consultant) uses 13 years of industry experience and combines it with an unrivalled Rolodex of contacts to create bespoke PR solutions for companies, practitioners and clinics.   Red Robin Comms has access to the best journalists, the most experienced and talented PR consultants and a strong network of connections to source the right people for your PR solution.  More importantly, we work quickly and efficiently to help generate PR.

Your PR solution will be created by experienced industry professionals who work alongside Red Robin Comms to offer you something powerful and effective. Get in touch today. 

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Zoom Consultation

Achieve Your Goals With Bespoke Coaching

Book a one-to-one 60 minute video consultation to discuss your project or business and receive professional advice and guidance based on 13 years industry experience to help you build your business.  Two heads are better than one when it comes to making plans and an objective experienced consultant can help bring clarity and action to your plans. Popular topics include how to set up a clinic, how to source good staff, what skincare or treatments to offer, how to promote a clinic, how to sell more treatments, how to raise your industry profile and how to get selected as a KOL.  Following on from the hour-long consultation you will receive a follow up report to help you with your success. This Zoom Session can also  be extended to a 90 minute session.

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Consultation to Sales Training (Zoom)

Training In The 'Soft Sell' Approach

One-to-one video coaching to teach you advanced consultation techniques that are designed to help identify your patients' true wants & needs. Each 60 minute session will focus on specific areas based on your personal and business requirements. You can be coached on the tools needed for an effective consultation, how to structure the consultation and how to question your patient to help identify their true wants and needs. We will also cover hot buttons and how to overcome false objections. Most importantly, you will learn how to identify buying signals and how to close the sale.  I specialise in a natural, no-pressure sales technique that is extremely successful when selling aesthetic treatments and skincare. You can book one session or a number of sessions depending on what you want assistance with. A summary report will be sent across after each coaching session.  Discounts available for multiple bookings.