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Converting Leads in Clinics. Online Training by Vanessa Bird, The Aesthetic Consultant®

  • Writer: Vanessa Bird
    Vanessa Bird
  • Aug 4
  • 2 min read

If your clinic is getting enquiries but not enough bookings, it’s time to look at your communication style, not your pricing. Mastering the Art of Converting Leads is an easy-to-follow online course designed to help aesthetic practitioners and clinic teams improve how they communicate with patients and turn leads into confirmed consultations.


Whether it’s phone, WhatsApp, Instagram or email, this course shows you how to handle leads with confidence, clarity and care, without resorting to pushy tactics or discounts.


Created by Vanessa Bird, The Aesthetic Consultant®, this course is based on nearly 20 years of experience in aesthetic medicine, sales training, and ethical soft-selling. Vanessa has helped hundreds of clinics increase their bookings and build stronger relationships with their patients, without compromising professionalism or brand integrity. It's suitable for everyone, from front of house, to therapists and medical practitioners.


Converting Leads in Clinics. Why This Course?

Clinic teams often say the same thing:

“We get enquiries, but they don’t convert…”“They ask the price, then ghost us…”“They say they’ll get back to us but never do.”

This course was designed to solve exactly that.

With clear explanations, real-world examples, and practical exercises, Mastering the Art of Converting Leads shows you how to:

  • Understand the psychology behind patient enquiries

  • Grade leads and spot the hottest opportunities

  • Handle price objections and ghosting gracefully

  • Ask better questions to uncover real needs

  • Use soft-selling techniques to build trust

  • Guide patients toward booking without pressure


A step-by-step system that works

The course is broken into short, easy-to-digest sections which are perfect for busy practitioners and clinic teams. You can go through it at your own pace, revisit sections when needed, and implement techniques as you learn.

With optional exercises and conversation examples included, it’s ideal for solo practitioners or full reception teams who want to build consistency and confidence when responding to leads.



A smart investment in your success

At just £497, Mastering the Art of Converting Leads is one of the most affordable, high-impact ways to boost your clinic’s performance and convert leads in clinics. Even a single extra patient booking can cover the cost and you’ll continue using the techniques long after.

If you're serious about filling your diary, strengthening your patient relationships, and improving your conversion rates, this is the place to start.



Ready to master lead conversion?

This course is ideal for: Aesthetic doctors and nurses, Receptionists and front-of-house teams, Clinic managers and Clinic owners who want to train their staff.


Vanessa Bird, The Aesthetic Consultant sitting on a gray sofa showing her companion in blue holding a glass some information. Vanessa is in a black  dress holding a magazine. A notebook and glasses on table.

 
 
 

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